📜 Terms & Refund Policy

By placing an order with TrueAcces, you agree to the following terms and conditions:

1. Account Delivery: All accounts are delivered digitally via email within 24 hours of payment confirmation.
2. Account Guarantee: We guarantee account validity for 24 hours from the time of delivery. After this period, no replacements or refunds will be provided.
3. Payment Confirmation: Orders are processed only after full payment is confirmed on the blockchain (for crypto payments).
4. Accurate Information: Customers must provide accurate contact information (email, phone, Telegram) to receive accounts.
5. No Reselling: Purchased accounts are for personal use only. Reselling without authorization is prohibited.
6. Security: You are responsible for securing your accounts immediately after purchase. We recommend changing passwords.
7. Prohibited Use: Using accounts for illegal activities, spam, or violations of platform terms is strictly prohibited.
8. No Chargebacks: Due to the digital nature of our products, chargebacks or payment disputes will result in permanent ban.

We strive to provide high-quality digital products. Please review our refund policy carefully:

🔄 Replacement Policy

If accounts become invalid within 24 hours:

• Contact us immediately with proof (screenshots, error messages)
• Provide your invoice number and order ID
• We will verify the issue and replace invalid accounts
• Replacement accounts will be delivered within 12 hours

💵 Refund Process

If eligible for a refund:

1. Contact support@trueacces.com with your order details
2. Provide proof of issue (screenshots, order ID, invoice number)
3. Our team will review within 24 hours
4. Approved refunds are processed within 3-5 business days
5. Crypto refunds are sent to your original payment address

• Data Protection: Your personal information (email, phone, payment details) is encrypted and never shared with third parties.
• Account Security: We recommend changing passwords immediately after receiving accounts.
• Payment Security: All cryptocurrency transactions are recorded on the blockchain for transparency.
• Communication: We only contact you via official email (support@trueacces.com) or verified Telegram.
• No Data Retention: Payment screenshots and sensitive data are deleted after 30 days.

• Delivery Time: Accounts are delivered within 24 hours of payment confirmation (usually within 1-6 hours).
• Delivery Method: Accounts are sent to your email address in TXT file format.
• Check Spam: Always check your spam/junk folder if you don’t receive accounts within 24 hours.
• Bulk Orders: Large orders (500+ accounts) may take up to 48 hours for preparation.
• Payment Verification: Orders are processed only after blockchain confirmation (1-3 confirmations required).

We guarantee the following for all accounts:

• Working Credentials: Login + Password work correctly at delivery time
• Format as Described: Accounts match the product description (age, type, recovery options)
• No Immediate Bans: Accounts are clean and not flagged at delivery
• Verified Status: If advertised as “verified,” accounts include verified badges/status
• Recovery Access: If advertised, recovery email/phone is included and accessible

If you have any issues with your order:

1. Contact Support First: Email support@trueacces.com with your issue
2. Provide Evidence: Include screenshots, order ID, and description of problem
3. Response Time: We respond to all inquiries within 24 hours
4. Fair Resolution: We always aim for fair solutions (replacement or refund)
5. Escalation: Unresolved issues can be escalated to management

We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of updated terms.

Last Updated: January 19, 2025